Unit Clerk – Adult Medical Unit

Full-Time | 36 Hours/Week
Bronson Methodist Hospital

Location: Bronson Methodist Hospital (BMH)
Requisition ID: JOB47221

CURRENT BRONSON EMPLOYEES: Please apply using the career worklet in Workday. This career site is for external applicants only.

Love Where You Work

Team Bronson is compassionate, resilient, and strong. We are driven by positivity, inspiring us to be our best and go above and beyond for our patients, for one another, and for our community.

If you’re ready for a rewarding new career in healthcare, join Team Bronson and be part of the experience.

Position Summary

Under the supervision of Unit Leadership, the Unit Clerk performs clerical, communication, and receptionist duties that support daily operations of the Adult Medical Unit at Bronson Methodist Hospital.

This role helps coordinate communication between patients, visitors, nurses, and providers while ensuring accurate recordkeeping and smooth unit workflow. The Unit Clerk also assists with maintaining supplies, supporting patient flow, and creating a welcoming and organized environment for patients and families.

Employees providing direct patient care must demonstrate competencies specific to the population served.

Education & Experience

Required

• High school diploma or GED (required for employees hired after June 1, 2017)

Preferred

• 1–3 months of related clerical or administrative experience

• Previous healthcare experience

• Working knowledge of medical terminology

Additional Requirements

• Successful completion of hospital orientation, core orientation, and unit-specific training

• Ability to meet organizational competency requirements for English, writing, spelling, and reading comprehension

Key Responsibilities

Unit Coordination & Communication

• Coordinate the flow of information throughout the unit

• Answer telephones and nurse call systems and relay messages appropriately

• Communicate effectively with patients, visitors, and members of the healthcare team

• Direct visitors to patient rooms and waiting areas

• Assist in maintaining positive patient and visitor relations

Clerical & Administrative Support

• Prepare and maintain patient records and files

• Record patient admission information and assist with medical record preparation

• Compile daily patient census and distribute information according to unit procedures

• Gather, input, and retrieve information from hospital computer systems

• Perform clerical duties to support unit operations

Patient Flow & Support

• Coordinate with the charge nurse to ensure efficient patient flow

• Assist with admission paperwork, including Medicare/Important Message documentation

• Deliver materials and supplies to patient rooms as directed

• Assist with monitoring the unit environment to support patient care

Supplies & Equipment

• Monitor and request supplies designated by nursing staff

• Organize and stock supplies according to unit procedures

• Receive items from the pneumatic tube system and deliver medications or materials to nursing staff

• Maintain access to medication rooms for stocking and retrieving supplies as needed

Patient & Family Assistance

• Distribute mail, flowers, and newspapers to patients

• Assist patients and families with basic needs when appropriate (such as providing water or towels)

• Transport patients and visitors within the facility as directed

Patient Safety Assistant Responsibilities (BMH Only)

In certain departments, the Unit Clerk may also function as a Patient Safety Assistant for suicide precautions.

Responsibilities include:

• Observing and reporting patient behaviors and activities to ensure safety

• Communicating patient status with the responsible RN

• Assisting with patient positioning, transfers, and mobility when needed

• Accompanying patients for diagnostic tests as required

• Maintaining a clean and safe environment

Approximate Role Breakdown

• 80% observation and prevention of unsafe patient behavior

• 10% communication with RN regarding patient status

• 5% patient accompaniment for diagnostic testing

• 5% environmental support

Skills & Qualifications

• Strong organizational and multitasking abilities

• Ability to maintain orderly records and filing systems

• Strong communication and interpersonal skills

• Ability to work collaboratively with healthcare teams

• Ability to maintain confidentiality of sensitive information

• Comfortable working with computerized systems and electronic records

Physical Requirements

• Work may involve significant computer use (70–90% of the time)

• Frequent standing or walking throughout the shift

• Regular lifting of objects up to 20 pounds

• Occasional assistance with moving patients or equipment

• Requires sustained attention to detail and hand-eye coordination

Shift: Variable
Time Type: Full Time
Scheduled Weekly Hours: 36
Cost Center: 6440 NC Adult Medical Unit (BMH)