Full Time | First Shift
Bronson Healthcare Group
Location: Bronson Healthcare Group
Requisition ID: JOB46411
CURRENT BRONSON EMPLOYEES: Please apply using the career worklet in Workday. This career site is for external applicants only.
Team Bronson is compassionate, resilient, and strong. We are driven by positivity, inspiring us to be our best and go above and beyond for our patients, for one another, and for our community.
If you’re ready for a rewarding career in healthcare revenue cycle operations, join Team Bronson and be part of the experience.
The Reimbursement Specialist is responsible for supporting the healthcare revenue cycle by ensuring accurate billing, payment processing, and reimbursement from third-party payers. This role works to resolve billing issues, reduce outstanding accounts receivable, and ensure compliance with payer requirements and government regulations.
Responsibilities include reviewing claims for accuracy, managing payer communications, analyzing reimbursement, and maintaining current knowledge of insurance contracts and regulatory guidelines.
Employees providing direct patient care must demonstrate competencies specific to the population served.
Required
High school diploma or GED
Preferred
Associate’s degree in Business, Finance, or related field
Experience in medical billing, accounts receivable, or healthcare collections
Additional Requirements
Successful completion of Epic User Proficiency Assessments (EUPAs) for all Epic applications associated with the position within 90 days of hire
Ensure claims comply with payer specifications and state, federal, and HIPAA regulations
Review and analyze billing information to ensure accurate claim submission
Prepare documentation to maximize reimbursement from third-party payers
Resolve billing issues early to improve reimbursement and reduce claim rejections
Investigate and resolve claim denials, rejections, and payer requests
Analyze payer responses and internal documentation to resolve outstanding accounts
Process adjustments, refunds, and contractual allowances as necessary
Assist with resolving outstanding credits and unbilled accounts
Review CPT-4, ICD-10, UB-04, and HCFA-1500 billing data for accuracy
Ensure proper charge capture and billing practices
Support accurate documentation to facilitate compliant reimbursement
Utilize multiple revenue cycle systems including:
Epic
SSI
OnBase
External payer portals and eligibility systems
Verify insurance eligibility using automated systems
Maintain accurate account documentation and billing records
Maintain working knowledge of payer contracts and government reimbursement regulations
Ensure billing practices align with compliance and regulatory requirements
Assist with referrals for legal intervention when appropriate
Strong understanding of healthcare billing and reimbursement processes
Knowledge of medical terminology, ICD-10 and CPT coding, and payer billing requirements
Ability to analyze and resolve complex billing and reimbursement issues
Strong organizational and problem-solving skills
Excellent communication and customer service abilities
Proficiency with computers and general office systems
Typing ability of 45 words per minute
Position involves significant computer use (approximately 70–90% of the workday)
Requires sustained attention to detail and concentration
Occasional standing, walking, or lifting of light objects may be required
Shift: First Shift
Time Type: Full Time
Scheduled Weekly Hours: 40
Cost Center: 1204 Patient Accounting – Commercial/Managed Care (BHG)
Bronson Healthcare is a not-for-profit, community-governed health system serving southwest Michigan. Headquartered in Kalamazoo, Bronson includes four hospitals, a nationally recognized children’s hospital, a behavioral health hospital, and more than 100 outpatient locations. With over 9,000 employees and 1,500 medical staff members, Bronson is the region’s leading employer and healthcare provider.
As a Level I Trauma Center and Magnet-designated system, Bronson is committed to delivering nationally recognized, high-quality, patient- and family-centered care. Beyond patient care, we are proud to invest in our community through education, workforce development, and partnerships with local schools and universities.
At Bronson, we live our values through Bronson Positivity — a culture of compassion, resilience, and teamwork that inspires us to go above and beyond for our patients, one another, and the communities we serve.