ROLE SUMMARY
This role reports to the Global Marketing Lead for inflammation and immunology within the CMO (Chief Marketing Office organization) and will support the administrative needs for the VP and additional LT member(s) within the inflammation and immunology team. Together with the other administrative professional on the team, she/he will function as an integrated team to ensure the smooth functioning of the team as well as drive efficiencies in administrative operations.
The administrative professional will support the VP/Lead and LT members across both administrative (e.g., managing calendars/team meetings/travel/expense report etc.) and operational duties (e.g., operating plan, team culture initiatives, team site organization, townhalls etc.). In addition, they may also be required to support ad hoc initiatives as they arise.
Given this team's global nature, this individual will interface with senior leaders across functions regularly and must be able to work with all levels in the organization. The role requires excellent communication skills, and strong judgement for prioritizing commitments (meetings, projects, work). In addition, the ideal candidate must have a team-based approach to work but also have the appropriate judgment and initiative to function with limited oversight.
ROLE RESPONSIBILITIES
Advanced Operational Support
Provide project management support for defined ad hoc special projects
Tracks decisions and outcomes from meetings, proactively follows up to ensure deliverables are met, prepares and drafts recommended agendas for key meetings, distributes meeting minutes
Manages internal communications, coordinating with Communications, HR and other partners when needed, drafting talking points and distributing final communication to appropriate audience
May be asked to participate in larger initiatives, such as Op Plan, and aid with coordination, scheduling, and management of documents
Maintain team sites ensuring all documents are organized in a logical and easy to access manner; provides recommendations for enhancements and partners with others to implement
Coordinate and be part of team culture initiatives
Able to edit and proofread, but also create documents with some guidance, using advanced Microsoft Office capabilities
Administrative
Make travel arrangements, including complex international trips, provide detailed itineraries and prepare and submit expense reports and perform Amex reconciliation
Proactive calendar management including scheduling meetings and other events across multiple time zones, prepares needed materials in advance such as agendas, identifying and resolving calendar conflicts, etc.
Provide full meeting support including reserving video conference rooms and ensuring proper set-up
Independently manages the set-up and logistics for large or off-site meetings, coordinating with Meeting Planning when appropriate
Process incoming and outgoing mail, including ability to handle time sensitive and confidential matters
Act as site contact for visitors; visitors passes/cross-site access /VC-meeting reservations/catering request/office space and any ad-hoc requests
Proactively and independently organize and expedite workflow and initiate follow-up when necessary to ensure schedules and deadlines are met, particularly when leader is offsite
Interface and engage with key stakeholders and make connections to enhance business outcomes.
BASIC QUALIFICATIONS
High School Diploma or GED
4+ years of administrative experience with prior experience supporting and working in a team environment preferred
Demonstrated ability to carry out administrative functions proficiently, with exceptional attention to detail and to complete quality work on a timely basis
Proficient in Microsoft Outlook, the Microsoft Office Suite and SharePoint
Familiar with and able to use Pfizer internal systems such as PT&E, Ariba, etc.
Experience with budget management and coordination
Strong organizational skills
Exceptional interpersonal and communication skills
Demonstrated fluency and critical thinker; routinely brings multiple solutions and has thought through the pros and cons of available options
Demonstrated ability to show good judgment and discretion
Strong project, time management and organizational skills – applies only the necessary amount of process to ensure alignment, while keeping things simple and fast
General knowledge of the pharmaceutical industry and healthcare environment
Demonstrated experience with strategic and operating plan processes
Discretion and trustworthiness in dealing with confidential situations
PREFERRED QUALIFICATIONS
7+ years of administrative experience with prior experience supporting and working in a team environment preferred
Resourceful with ability to anticipate needs, manage multiple priorities with tight timelines and take initiative
Strong self-starter, independent and pro-active with proven ability to operate with minimal supervision and work well in team environment
Demonstrated ability to be a team player and remain calm under pressure
Models Pfizer Values
Able to make things happen without the benefit of direct leadership authority
Communicates well and with intent; listens for understanding, shares information appropriately and in a manner that ensures a high degree of understanding and clarity
Strong personal network and evidence of teamwork in a matrix environment
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Occasional engagement and communication required outside normal working hours.
Infrequent business travel may be required
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